Cookies
Cookies

What are cookies?

Cookies are tiny text files that are placed on your computer when you visit a website. They help the website function properly, and are used for a number of reasons, e.g. to count visitors to a site, help you fill in forms, help content load quickly, or let website owners like us know which pages are most popular.

How do cookies work?

When you first visit a website that uses cookies, a simple text file is downloaded to your computer, which is then read each time you return to that same website. The file, called a 'cookie', can be used to remember your preferences or to personalise searches you've made in the past.

Cookies can be placed on your computer by website owners themselves (these are called first-party cookies) or by a separate third-party website which will allow content or advertising to be delivered to you (these are called third-party cookies).

What are your cookie choices?

We use cookies to allow the site to work for you, to improve your user experience, and to provide us with information about how our site is used. Here are the categories of the cookies that we use:

Strictly necessary cookies(first-party).These cookies are essential for a website to operate securely and deliver the information you need. They can't be turned off.

Functional cookies (first party). These are the cookies which give you a better, more relevant experience on the site.

Performance cookies (first or third-party). help website-owners like us make improvements to our sites by collecting information about our users. This could be information such as how many people visited our sites, how long they stayed on our sites, and what pages they looked at.

Marketing cookies (first or third-party). These are the cookies which allow us to deliver you the content you need for free.

When you visit our site, you have an option to accept all cookies or choose the type of cookies you're comfortable to be placed on your device. We'll remember your choice for 30 days and ask for your consent again after this time, or every time after you clear your cookies.

Changing your cookie preferences

You can change your cookie preference at any time for all of the cookies - except those that are the strictly necessary ones. Without these strictly necessary cookies our websites just won't work, and we won't be able to deliver any kind of content to you. These cookies are placed by default when you visit our site and are always active.

You can change your preference for the other three categories at any time by revisiting this page and clicking on 'Manage Cookies'.

Whenever you deactivate functional cookies, we clear these from your devices.

If you deactivate performance or marketing cookies, you'll need to clear your browser data to remove these cookies, as they may include third-party cookies (that aren't managed by us directly).

To clear your cookies please go to your browser settings and select 'Privacy and Security' and look for 'Cookies'. You can then clear individual cookies, or clear all cookies at once.

You can also set your device to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at all. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser.

These links may be helpful, or you can use the 'Help' option in your browser:

Retargeting services

We may use retargeting services to show you advertising that you may be interested in, based on what you've looked at on our site. You may see these ads when you're visiting other websites

What type of cookies do we use?

Strictly necessary cookies

These cookies are necessary for the operation of our website.

Cookie used Cookie name Purpose Lifetime
1st party JSESSIONID This cookie allows us to keep users logged in during their session. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party LOGIN_INFO This cookie is used to maintain the encrypted USER_ID. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party BLOG_INFO This cookie is to maintain your session across the separate CkEditor upload application. It's only used if you use CkEditor Upload. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party MYHC_BU_INFO This cookie is to maintain your session across the separate Bulk upload application. It's only used if you use Bulk Upload. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party BU_HEADER_ID This is a sequential id generated when uploading courses using Bulk Upload functionality. 30 minutes
1st party nonce nonce cookie is set automatically after a user successfully authenticates. They are used as a security protection for the authentication flow to create a web session. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party Client_Country_Code This cookie is to identify the region from where the user is from and to showcase the relevant content. Session only. i.e. Is deleted when you close your browser.
1st party cookieManageLists This cookie is used to maintain the user preference from manage cookie settings. Session only. i.e. Is deleted when you close your browser.
3rd party hubspotutk This cookie keeps track of a visitor's identity when accessing Contact us page. It is passed to HubSpot on form submission and used when deduplicating contacts. Expires in 13 months
3rd party __hstc This cookie is for tracking visitors when accessing Contact us page.It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). Expires in 13 months
3rd party __cfduid This cookie is set by HubSpot's CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users, when accessing Contact us page. It is a session cookie that lasts a maximum of 30 days.
3rd party XSRF-TOKEN Dropped by Tableau, for protection, the session_id cookie has HTTP Only in place. Authentication cannot be completed with the XSRF-TOKEN alone and is successful only when XSRF-TOKEN is paired with the protected session_id cookie. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
3rd party tableau_locale The cookie dropped by Tableau, determines the preferred language and country-setting of the visitor - This allows the website to show content most relevant to that region and language. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
3rd party workgroup_session_id workgroup_session_id is dropped by tableau, similar to the session id returned by the Rest API and not exactly the same format when comparing it with the one shown in the browser. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
3rd party NID Unique id where google uses to remember user preferences and other informations 6 months
3rd party 1P_JAR Google uses these cookies, based on recent searches and interactions, to customise ads on google websites. 1 Month
3rd party OGPC This cookie enables the functionality of google maps. 1 month
3rd party S The "S" cookie dropped by google, may collect certain information used to help improve services, including the pages users visit most often and whether users get error messages from certain pages. Session to two years

Please note: The exact names of cookies which are set by third-party services such as HubSpot, Tableau or Google are subject to change, as they are controlled by the third-party service provider. We will endeavour to keep the names up to date on this page, but there may be some discrepancies from time-to-time.

Performance cookies

These cookies let us recognise and count the number of visitors to our websites and see how users move around the site. This information helps us to improve our site, for example, by making sure users can easily find what they're looking for.

Cookie used Cookie name Purpose Lifetime
3rd party _gid This cookie allows us to keep users logged in during their session. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
3rd party _ga This cookie is to maintain your session across the separate Bulk upload application. It's only used if you use Bulk Upload. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
3rd party _dc_gtm_property-id This cookie is to maintain your session across the separate CkEditor upload application. It's only used if you use CkEditor Upload. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
3rd party _vwo_uuid This cookie is used to maintain the encrypted INSTITUTION_ID and whatuni Go user ROLE_ID. This cookie is to maintain your session across the separate Whatuni Go Hub application. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
3rd party Utm_% These are various cookies created by Google analytics. They do not track personal information but records overall stats like how many visits My IDP Connect has had. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.

Please note: The exact names of cookies which are set by third-party services such as HubSpot, Tableau or Google are subject to change, as they are controlled by the third-party service provider. We will endeavour to keep the names up to date on this page, but there may be some discrepancies from time-to-time.

Functional cookies

These cookies are used to recognise you when you return to our website. They let us personalise our content for you, greet you by name and remember your preferences (e.g. your choice of language, region etc.). If you choose not to receive functional cookies you may not be able to take full advantage of the website's features, and we may not be able to personalise your experience on our site.

Marketing cookies

Marketing cookies are used to target advertising to a user (this is called behavioural targeting). They are often served by third party companies and track a user across websites.

Disabling targeting cookies means you will still receive advertising, but it will not be tailored to your preferences.