Cookies
Cookies

What are cookies?

Cookies are small text files placed on your computer by the websites you visit. They help the website work properly, improve your experience and let website-owners analyse visits.

How do cookies work: When you first visit a site that uses cookies, a simple text file is downloaded to your computer, which is then read each time you return to that site. The file, called a 'cookie', can be used to remember your preferences or to personalise searches you've made in the past.

Cookies can be placed by the website owners (first-party cookies) or by a third-party website to either enable external content or deliver advertising (third party cookies). Most website will classify their cookies in groups:

Strictly necessary cookies (first-party) are essential for a website to operate securely and deliver the service you need.

Functional cookies (first party) give you a smoother on-site experience.

Performance cookies (first or third-party) help website-owners make improvements by collecting information such as the number and length of visits and pages viewed.

Marketing cookies (first or third-party) help website owners deliver relevant advertising and fund some of the cost of running the website and provide you with free service.

What are your cookie choices?

Our website uses four categories of cookies: strictly necessary, functional, performance and marketing.

When you visit our site, you have an option to accept all cookies or choose the type of cookies you're comfortable to be placed on your device. We'll remember your choice for 30 days and ask you to re-consent again after this period or every time you clear your cookies.

You can change your cookie preference at any time for all but the strictly necessary cookies. Without strictly necessary cookies our website won't work, and we won't be able to deliver a service to you. These cookies are placed by default when you visit our site and are always active.

You can change your preference for the other three categories at any time by revisiting this page and clicking on 'Manage Cookies'. Whenever you deactivate functional cookies, we clear these from your devices. If you deactivate performance or marketing cookies, you'll need to clear your browser data to remove these cookies as they may include third-party cookies that aren't managed by us directly.

To clear your cookies please go to your browser settings and select 'Privacy and Security' and look for 'Cookies'. You can then clear individual or all cookies at once. You can also set your device to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at all. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser. These links may be helpful, or you can use the 'Help' option in your browser:

Cookie settings in Chrome [https://support.google.com/chrome/answer/95647?hl=en&ref_topic=14666]

Cookie settings in Internet Explorer [https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d#ie=ie-10]

Cookie settings in Firefox [https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectslug=Cookies&redirectlocale=en-US]

Cookie settings in Safari web and iOS [https://support.apple.com/en-gb/guide/safari/sfri11471/mac]

More information on cookies is available from the Information Commissioner's Office [https://ico.org.uk/your-data-matters/online/cookies/"] or All About Cookies [https://www.allaboutcookies.org/]

Retargeting services

We use retargeting services on behalf of education institutions partners to show you advertising that you may be interested in based on your interactions on our site. You may see these ads when you're visiting other websites.,

Retargeting works by analysing the areas you look at online - such as course subjects or university locations - and creating targeted online advertising campaigns on behalf of our advertising clients. The content of the ads will specifically support your educational journey, with a particular focus on the types of subjects and institutions you've previously looks at on our website.

Cookies and Smart Pixel technologies support our retargeting services which are delivered through partners such as Admedo.

What type of cookies do we use?

Strictly necessary cookies

These cookies are necessary for the operation of our website.

Cookie used Cookie name Purpose Lifetime
1st party JSESSIONID This cookie allows us to keep users logged in during their session. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party MYHC_BU_INFO This cookie is to maintain your session across the separate Bulk upload application. It's only used if you use Bulk Upload. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party BLOG_INFO This cookie is to maintain your session across the separate CkEditor upload application. It's only used if you use CkEditor Upload. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party MYHC_WU_INFO This cookie is used to maintain the encrypted INSTITUTION_ID and whatuni Go user ROLE_ID. This cookie is to maintain your session across the separate Whatuni Go Hub application. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.
1st party LOGIN_INFO This cookie is used to maintain the encrypted USER_ID. Session only. i.e. Is deleted when you close your browser or don't do anything for 30 mins.

Analytical/performance cookies.

These cookies let us recognise and count the number of visitors to our websites, and see how users move around the site. This information helps us to improve our site, for example, by making sure users can easily find what they're looking for.

Cookie used Cookie name Purpose Life Time
3rd party Utm_% These are various cookies created by Google analytics. They do not track personal information but records overall stats like how many visits My IDP Connect has had. There are different expiry dates, the longest being 2 years.

Functionality cookies

These are used to recognise you when you return to our website. They let us personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). If you choose not to receive functional cookies you may not be able to take full advantage of the website's features and we may not be able to personalise your experience on our site.

Cookie used Cookie name Purpose Life Time
1st party USER_INFO This cookie is used if you click "Remember me" when you login. Else it's not created. This cookie is deleted after 30 days

Marketing cookies

Most of our marketing cookies are third-parties cookies (for example, advertising networks and external service providers such as web traffic analysis services), over which we have no direct control.

Cookie used Type Purpose
Google Analytics Analytics This is used for tracking the site traffic details. Not linking to user information.
Google tag manager Analytics This is used of tracking the site traffic details. Not linking to user information.